Shipping policy
Last updated: 4 November 2026
We ship worldwide
This policy covers the physical products you can buy with RYF: the FasciaWave device, the FasciaMat and the Face Kit. Your membership and digital challenges are in the app, and nothing is shipped for them.
Free Shipping
Shipping is free. The price you see when you add a product is the price you pay.
Your Delivery Address
Your delivery address starts as your billing address. You can change it before you confirm your product.
Processing Time
All orders are processed within 24 hours of purchase. You'll receive a confirmation email after ordering, and a tracking number once your package ships.
Shipping Times
- United States: 1–5 business days
- International: 7–14 business days
Carriers
We work with trusted carriers to ensure your order arrives safely: USPS, UPS, FedEx, DHL, and regional carriers depending on your location.
Tracking
Once your order ships, you'll receive an email with tracking information. You can follow your package's journey directly from this email.
International Orders
We ship to the countries on the list at checkout. For international orders, we pay any customs duties, taxes or fees charged by the carrier, so you pay nothing when it arrives.
Lost or Damaged Packages
If your package arrives damaged or doesn't arrive at all, email us at support@releaseyourfascia.com with your order number. We'll investigate with the carrier and make it right.
Shipping Restrictions
We currently cannot ship to PO boxes for expedited orders. Standard shipping to PO boxes is available via USPS only.
Questions about shipping? Contact support@releaseyourfascia.com